Help Centre

We're here to help

How can we help you today?

Find application forms, useful documents and downloads, plus help, guidance and answers to frequently asked questions. Start by selecting the relevant category.

MortgagesBetter understand our products, mortgage process or lending criteria.
SavingsLearn how to open and amend accounts, make payments and transfers.
Online ServicesLearn how to set up Online Services, see user guide and read FAQs.
Branch NetworkGet more information about our branch network and how they can help.

Our most frequently asked questions

What services do you offer?

We offer a variety of savings accounts to our local members and mortgage products across England & Wales. We also offer financial advice through our partnership with Wren Sterling and home insurance through our partnership with Royal & Sun Alliance

What are your opening hours?

Our branch opening times can be found on our Branch Finder page, along with the contact details for each branch. 

How do I apply for a mortgage?

Speak to one of our qualified Mortgage Advisers in branch or over the phone. Use our Branch Finder to locate your nearest branch. Alternatively, give us a call on 0161 429 4318 and we can chat to you about the process, learn where you're at with it all and discuss the products you're interested in.

Who do I contact regarding Covid-19 issues?

You can find out more information on services and Covid-19 on our Member update page. If you'd like to speak to someone, please call us on 0161 429 6262. 

Send us a Quick Enquiry...

Our Customer Advisers are available Monday to Friday, 8:45 to 17:00. If you're out of hours, drop us a message and we'll come back to you as soon as we're back in.

Simply, complete our quick enquiry form and we'll get back to you within one working day.

Contact Us


Want to get in touch another way?

Write to Us:  Vernon Building Society, 19 St Petersgate, Stockport, SK1 1HF

Email Us:

Call Us:  0161 429 6262

Visit us in branch

Branch contact information and opening hours